This past weekend my wife and I drove from the San Francisco out to Serramonte to buy a Volkswagen Jetta from Serramonte VW. My wife found the car on the Internet and so we dealt directly with Jack and Jason, the Internet / Fleet Manager. They are truly remarkable guys. Very friendly and have an easy-going manner. They are extremely knowledgeable about the cars they sell, and even though it was a busy day at the dealership, they took a great deal of time and trouble to help us get fully acquainted with the car we were interested in. Needless to say, we bought the car at a price that made us very happy. All in all, the people at Serramonte Volkswagen made us feel welcome and relaxed, and left us with the impression that they genuinely appreciated our business. By the way, this is the first time I've ever written a review of a car dealership. That's how impressed I am with our experience.
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