Sunday, November 27, 2011

Review

Just leased the new VW CC..... ASK FOR EHSON!!! I contacted a few other VW dealerships including Oakland, Royal in San Francisco and Dublin, I live in San Ramon not very close to Colma at all and a lot of dealerships closer including Dublin (I'm not even going to get started with Dublin) which is literally 5 miles away. Not only did Serramonte give me the best price UPFRONT out of all the dealerships and they had the exact car I wanted in stock!

Upon arriving the car was sitting right in the front of the showroom already detailed and ready to go! There was no usual "car sales tactic games" here, no hidden fees everything was upfront! My salesman was Ehson, who was fairly new to VW but said he had been in the business for some time was very professional. The Floor Manager, Rich made sure the whole process went smoothly. Finance was easy no pushing but Pete the Finance Manager gave me such a great deal I ended up purchasing a few extra items (WHICH I NEVER DO) I feel like I am on first name basis with everyone here.

After finishing the paper work the car was already filled with gas, the General Manager Arash and the Sales Manager Masood personally came out and introduced them selves. Little things set Serramonte Volkswagen apart from the rest of the dealerships I have done business with. FIVE STARS ALL THE WAY IF THERE WAS 10 THEY WOULD GET TEN.

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