Review

This has to do with the service guys-they're all great. Efficient in getting everything done, super polite and they fixed my car...twice! Plus it was under recall and it didn't cost me anything. I'm not one that tends to take my car into a dealership to get it worked on for various reasons but I'll be sure to take my car in here, even if it's not under recall. Oscar and Zack were ultra helpful and great guys to work with!

Review

Having just returned to the United States I was in need of a used and reliable vehicle but unsure what make and model I wanted. I visited Serramonte Volkswagen and working with their sales reps I was able to trial several makes and models finally settling on a used Volkswagen Jetta. They were all patient throughout the process and did his best to meet my needs. I've been driving around town this last week in the snow and ice and my Jetta is performing well. I'm looking to the near future to take it on a road trip. I'm a satisfied customer and thank you Serramonte.

Review

What a relief, I had been from dealer to dealer.. I was exausted when i got to Serramonte Volkswagen, and expecting the worst. But what i got was a warm welcome from a, much calmer than me, crew.

It was cold outside and i was immediately offered hot tea by a guy named Michael Dowdy, much needed and appreciated. I came in because I saw a car I'd been hoping to purchase and they had it.. A beatiful G35 coupe, i would of bought it in a flash. But i can't drive a manual!! bummer.

Mike and his manager Rich were extremely helpful, and i still get updates from Mike. these guys are going to get my business, and anybody I bring in

Review

Went to test drove the Jetta for my wife over at the local dealership, Royal Motors. Just got turned off by the pushy sleezy sales guys. Walked out went home sent an email to most of the dealerships in the Bay. Bob Lewis gave me the best price but Serramonte had the car I wanted in stock and was willing to beat the price by $100 dollars with three free oil changes! Easy, hassle free experience would highly recommend this dealership to anyone!

Review

I just wanted to say, Thank You to Volkswagen of Serramonte. The staff there has been so helpful and most of all very friendly. Thanks to Oscar who always greets me with a positive attitude get my questions answered to my satisfaction. Thank you!

Review

This past weekend my wife and I drove from the San Francisco out to Serramonte to buy a Volkswagen Jetta from Serramonte VW. My wife found the car on the Internet and so we dealt directly with Jack and Jason, the Internet / Fleet Manager. They are truly remarkable guys. Very friendly and have an easy-going manner. They are extremely knowledgeable about the cars they sell, and even though it was a busy day at the dealership, they took a great deal of time and trouble to help us get fully acquainted with the car we were interested in. Needless to say, we bought the car at a price that made us very happy. All in all, the people at Serramonte Volkswagen made us feel welcome and relaxed, and left us with the impression that they genuinely appreciated our business. By the way, this is the first time I've ever written a review of a car dealership. That's how impressed I am with our experience.